Contact Us - Get in Touch with Velora
Contact Our Team - We're Here to Help
We'd love to hear from you! Whether you have questions about our collection, need assistance with an order, or want to learn more about our products, our team is ready to help.
Get in Touch
Contact us through any of the following methods, and we'll respond as quickly as possible. Our customer support team is dedicated to providing you with the best shopping experience.
Customer Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (CET)
Saturday: 10:00 AM - 4:00 PM (CET)
Sunday: Closed
Why Contact Us?
- Product information and recommendations
- Order status and tracking
- Shipping and delivery questions
- Returns and exchanges
- Size and fit guidance
- Wholesale inquiries
- Partnership opportunities
- General feedback and suggestions
We Value Your Feedback
We'd love to hear from you! Whether you have questions about our winter apparel collection, need assistance with an order, or want to learn more about our products, our team is ready to help.
Get in Touch
Contact us through any of the following methods, and we'll respond as quickly as possible. Our customer support team is dedicated to providing you with the best shopping experience.
Customer Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (CET)
Saturday: 10:00 AM - 4:00 PM (CET)
Sunday: Closed
Why Contact Us?
- Product information and recommendations
- Order status and tracking
- Shipping and delivery questions
- Returns and exchanges
- Size and fit guidance
- Wholesale inquiries
- Partnership opportunities
- General feedback and suggestions
We Value Your Feedback
Your satisfaction is our priority. Contact our team with any concerns, compliments, or suggestions. We continuously improve our products and services based on customer feedback.
Quick Response Guarantee
When you contact us, we aim to respond within 24 hours during business days. For urgent matters, please indicate "URGENT" in your subject line, and we'll prioritize your request.
Visit Our Store
Prefer to shop in person? Contact us for information about our physical location, opening hours, and directions. We'd be delighted to welcome you!
Stay Connected
Follow us on social media for the latest updates, new arrivals, and exclusive offers. Contact us through your preferred social platform, and we'll be happy to assist you there as well.